At times, properties can suffer from lack of ventilation which can lead to further issues. We strongly advise that tenants keep the property aired whilst doing simple day to day tasks such as cooking, and taking a bath/shower. (For example, once you have had a shower, open the window to let the steam out. When…

Some or all doors within the property may have locks; however, please ensure if key(s) are not supplied you do not attempt to add or change any of the locks to any of the doors. If keys are not supplied this is due to them not being available o either the agent or the landlord.

Please ensure your name(s) is/are registered with the relevant authorises for gas, electric, council tax and water rates asap if this is not done. You will need to alert your suppliers that you are living in your property. In order to find out who your current supplier is, we advise you look online (see the…

To prevent a neighbour or other household taking control of your waste bins, we suggest you label your bin with the door number. If you need a replacement bin, you will have to get in contact with the council. Please see below for the details; https://envirocall.newcastle.gov.uk/replacementbins Request Replacement Bins and Caddies – Your Local Services…